Quality Assurance Manager – Freeport


Responsibilities for Quality Assurance Manager:

  • Develop and maintain the overall quality management system for the plant
    • Maintain compliance with the current registration requirements
    • Maintain systems to provide reports on key indicators to the Operations Support Director, Corporate Quality Manager, and Plant Manager as they relate to Quality
  • Develop and lead continuous improvement efforts
    • Initiatives to be developed through the use of data collection for quality objectives relating to the nonconforming product, customer feedback, audit results, SPC activities, vendor relations, and management review
  • Maintain plant document control
    • Coordinate the review, approval, application, distribution, and disposition of documents to ensure the prevention of unintended use of obsolete documents
  • Establish and maintain an internal auditing schedule
    • Establish metrics regarding audit findings
  • Lead plant-wide system for monitoring information related to customer perception
    • Maintain complaint and corrective action system
    • Coordinate analysis of data related to customer satisfaction
    • Oversee RMA processes
  • Maintain Supplier Evaluation system
    • Coordinate supplier survey and certification for new vendors
    • Coordinate regular supplier evaluation for existing vendors
    • Coordinate Supplier Corrective Action activities
    • Communicate to all Production, Purchasing, Post-Forge, and Engineering staffs information regarding verification of purchased product
  • Monitor and coordinate the completion of PPAPs per customer request
    • Participate in necessary action for questionable PPAP results
  • Maintain plant system for corrective and preventive action
    • Coordinate internal communication regarding product and process nonconformity
    • Coordinate action and follow-up for nonconformity findings and ensure proper closure
  • Act as Management Representative for 2nd and 3rd party audits.
    • Coordinate action and follow-up for nonconformity findings and ensure proper closure

Education Requirements:

  • Four-year degree in Engineering or Sciences, or two-year degree with applicable experience.

Qualifications for Quality Assurance Manager:

  • Experience in ISO, AS, or QS registered environment
  • Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Capable of effectively presenting information to corporate officials and customers
  • Mathematical skills that are compatible with quality measuring analysis concepts such as SPC, statistical distribution, dimensioning, frequency, etc.
  • Above average computer skills, especially in the use of data collection and statistical software
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents as they relate to quality

Forge Resources Group is a Drug-Free Workplace.

Candidates must pass a pre-employment Drug Screen, physical, and detailed background check. The Drug Screen includes screening for all drugs that are illegal under federal law, regardless of state or local ordinances.

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8-hour shift